A set of recommendations for customer-facing businesses wanting to reopen safely was created by The World Travel & Tourism Council (WTTC) and International Chamber of Commerce (ICC), which was aimed to help the ongoing COVID-19 pandemic.
These recommendations were published in the name of the ‘Quick Restart Guide for Employers’ after a virtual meeting between ICC Secretary General, John W.H. Denton AO, and WTTC President & CEO, Gloria Guevara.
Several topics were discussed and among them was their shared certainty that the T.T sector needs to use and apply new practices to operate safely, during the COVID-19 pandemic. These new standards conduct careful planning and strengthen knowledge-sharing throughout the industry organizations to ensure that tourism-related businesses will have no danger to restart again.
The instructions were meant to complement the former guideline and not to replace the existing COVID-19-related guidance issued by public health organizations, and global and local authorities.
The “Quick Restart Guide for Employers” raises specific paces that employers can take to ensure operational readiness, prepare staff, limit the risk of viral exposure within the workplace, deliver safe experiences to customers, and rebuild trust and confidence among customers.
Gloria Guevara, WTTC President, and CEO truly stated that “Travel and Tourism is a highly interconnected sector. The most terrible impact that the virus had and still has on businesses across the globe are also causing extraordinary damage and impacting millions of jobs in the worst ways imaginable”. She also continued her speech about the new guideline and said “Our guide provides recommendations for businesses around the world, be they large enterprises or SME’s, to ensure employees can return to their place of work safely and are in line with WTTC’s Safe Travels protocols.”
During this meeting, the heads of each organization also discussed a collaboration that could be possible on making digital platforms aimed to help to reopen borders and economies to international travel. Denton (the ICC Secretary-General) offered to promote the WTTC Safe Travels Stamp, the world’s first-ever global safety and hygiene certification. With any of these steps, the T.T. sector may have a brighter future while the unfortunate pandemic is still spreading.