Pointing out the obvious, the travel industry has taken the hardest hit over the past months due to the COVID-19 pandemic. As the borders closed, people also canceled vacations, and flight schedules lessened where there were not enough demands.
Though the travel style is now different, the appetite for travel hasn’t gone anywhere. Travelers are still wanderlust. Many surveys and data continue to show a slight increase in travel each month. Travel advisors are playing an important role in these crucial times, they have to offer agencies some strategies for success.
There are so many different protocols and also what the virus has done to the world is severe, therefore, building up a foundation based on trust will be a key factor. Travelers need to be assured that not only the destinations are safe but also the channel they use to travel within executes the mandatory rules. People booking vacations will be looking to work with reputable brands, especially those who had bad experiences with canceling and rebooking after the unstable times of the quarantine.
Many clients are not presently traveling, but this doesn’t mean they will not go after future trips. If Agencies want to get back to that same glory they once possessed, they have to stay in touch with their clients to be in front of their minds to assist when they are ready to travel. At this level, the competition may be a hard grid to survive, therefore, agencies have to have a travel advisor who is the best at giving a variety of options to offer different clients. This could be a game-changer.
When this whole catastrophe occurred, travel advisors worked on canceling and rebooking vacations for their clients. Now, as boarders begin to gradually re-open, these advisors will have major tasks ahead of them and the travel industry is counting on them.