CWT has announced the appointments of Nick Vournakis as chief customer officer and Derek Sharp and chief traveler experience officer.
The news comes as the company undergoes financial restrictions.
Both new positions will report to Michelle McKinney Frymire, chief executive of CWT, and will take effect at the start of December.
“I am thrilled to have Nick and Derek join the executive leadership team, having so successfully led the customer and RoomIt teams respectively,” said McKinney Frymire.
“Separating customer and traveler experience into distinct functions will flatten our leadership structure and bring greater focus to our strategic initiatives moving forward.
“This also aligns the business units with our recently announced investment plans.”
Immediately before this appointment, Vournakis was managing director, global customer development, before which he was president of, US military and government.
He joined CWT in 2000 and his other senior roles in the company have included responsibility for North American air solutions and managing Canadian operations for the company.
Sharp was Chief operating officer for RoomIt, the global hotel platform, before this appointment, and previously ran CWT meetings and events.